Error Codes

Full catalog of platform error codes (369 codes), grouped by the backend service that returns them. Use the code for programmatic handling and the group to decide whether to fix the request, retry or inform the user. Endpoint-specific errors are also listed on each endpoint's Errors tab.

369 codes shown

Gateway12

Group	Code	Message	Description
Auth	0901001	Authentication Failed !	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0901002	Token is invalid, please check bearer token and try again.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0901003	Token not found, please check your authorization header in your request.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0901004	Missing Authorization Header, Token Not Found	Returned when a required request header is checked when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0901005	Request body is empty. Please send authentication information in the request body!	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0901006	Authentication failed, please check your username or password	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
System	0901007	Authentication service down, please contact system administrator.	Returned during authentication or authorization when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0901008	The url you're sending the request to appears to be incorrect or incomplete. Please check the url.	Returned during authentication or authorization when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Auth	0901009	Authorization Failed !	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Rate limit	0901010	You have exceeded the limit of requests sent per unit time. You can send {1} requests in {0} seconds.	Returned by the API gateway when too many requests are sent in a short period. Back off and retry after the interval stated in the message. Stay within your agreed request limits.
Timeout	0901011	Request timed out.	Returned by the API gateway when the operation or the session has expired. Restart the flow from the indicated step (for example, run Room Search again).
Not found	0907012	Unknown host or invalid request path. Please verify the request URL.	Returned by the API gateway when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.

Global Proxy12

Group	Code	Message	Description
Auth	0907001	Authentication Failed !	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0907002	Token is invalid, please check bearer token and try again.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0907003	Token not found, please check your authorization header in your request.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0907004	Missing Authorization Header, Token Not Found	Returned when a required request header is checked when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0907005	Request body is empty. Please send authentication information in the request body!	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0907006	Authentication failed, please check your username or password	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
System	0907007	Authentication service down, please contact system administrator.	Returned during authentication or authorization when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	090708	The url you're sending the request to appears to be incorrect or incomplete. Please check the url.	Returned during authentication or authorization when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Auth	0907009	Authorization Failed !	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0907010	Authorization failed.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Timeout	0907011	Request timed out.	Returned by the API gateway when the operation or the session has expired. Restart the flow from the indicated step (for example, run Room Search again).
Not found	0907012	Unknown host or invalid request path. Please verify the request URL.	Returned by the API gateway when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.

Authentication60

Group	Code	Message	Description
System	0902001	Cannot create user for Partners, please check your data or contact system adminastor.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0902002	Cannot save role for selected user , check your data or contact system adminastor.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0902003	Requested role not found on OpenID Keycloak System for ETSCORE, check your requested data and try again.	Returned during a user or role management operation when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0902004	Role Delete Operation Failed unkonwn reason , please contact system adminastor.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0902005	The given roles not found in assigned roles.Please check asked roles for deleting.	Returned during a user or role management operation when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0902006	The user not found by given parameters in Keycloak System.	Returned during a user or role management operation when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0902007	Request object cannot be empty	Returned during a user or role management operation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0902008	System error , Please check requested key for delete operation whether if exist or not for this user and try again.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0902009	System error , Please check requested key for get operation whether if exist or not for this user and try again.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0902010	Cannot update,get,delete LDAP attributes from Keycloak.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0902011	An error occurred	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Auth	0902012	Authentication Validation Error	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0902013	Please check email address or password	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0902014	You are not authorized for this service, please contact system administrator.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0902015	Role definition not found, please contact system administrator.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0902016	Partners Etscore Authentication Validation Error.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0902017	Please check email address or password for your Partners Etscore user.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Validation	0902018	Password must contain at least one uppercase letter, one special character, and one digit.	Returned during authentication or authorization when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0902019	Must be at least 12 characters long	Returned during authentication or authorization when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0902020	New and old passwords must be different from each others.	Returned during authentication or authorization when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Auth	0902021	Invalid request attempt to authentication service.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0902022	Cannot reset password , old password is wrong for this user	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Timeout	0902023	Token expired, please try to send a new email.	Returned during authentication or authorization when the operation or the session has expired. Restart the flow from the indicated step (for example, run Room Search again).
Auth	0902024	Token and email not matched.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
System	0902025	Our servers are currently busy. Please try your request again in a few moments.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0902026	Cannot create api user, please check your data or contact system adminastor.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0905001	Document not found with id : {0}	Returned while retrieving content data when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0905002	Item not found with id : {0}	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0905003	Null value is found in autocomplete search	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0905004	Facility id cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905005	Facility group id cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905006	Facility group name cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905007	Facility names cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905008	Facility names cannot be empty, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905009	Invalid language enum, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905010	Invalid request	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0905011	A generic error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905012	Search by hotel name query is failed	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905013	Cannot sort while searching hotel	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905014	Cannot search hotels by location	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905015	Cannot search hotels by weblist	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905016	Cannot search filters	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905017	Cannot search filters by location search	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905018	Cannot search filters by weblist search	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905019	Cannot set filters for search hotel	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905020	Cannot convert hotels	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905021	Cannot find location of query	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905022	Find hotel location error	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905023	Cannot find full location of query	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905024	Cannot convert location list	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905025	Internal Error Occurred	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0905026	Validation Error	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0905027	Entity not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0905028	Cannot find any otel to report , check your parameter	Returned while generating a report when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0905029	Null value is found	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905030	Cannot write/read file	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905031	Our servers are currently busy. Please try your request again in a few moments.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Auth	0905032	Authentication failed, please check your username or password.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0905033	Invalid request. Please check your input and try again.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Not found	0905034	No available search data for User by given parameters in Keycloak System.	Returned during a user or role management operation when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.

Management41

Group	Code	Message	Description
System	0903001	Internal Error Occurred	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0903002	Parameter validation exception	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903003	No appeals were found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0903004	Validation Error	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903005	Restriction not found	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0903006	Entity not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0903007	Hotel list not founded.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0903008	Vendor type not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0903009	Hotel star not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0903010	Markup valid min price cannot be bigger than valid min price, please check your request.	Returned while resolving sales channel configuration when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903011	Sale item(s) not founded.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0903012	There is a sales channel registered to this email.	Returned while resolving sales channel configuration when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903013	No autocomplete data founded.	Returned while resolving location or autocomplete data when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0903014	Failed to process hotel location ranking.	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0903015	Sales channel account limit operation failed.	Returned while resolving sales channel configuration when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Auth	0903016	Application access error.	Returned while processing the request when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
System	0903017	Application path error.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0903018	Application path not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Auth	0903019	Role validation failed.	Returned during a user or role management operation when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Validation	0903020	Application already exists.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903021	Application not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0903022	User validation failed.	Returned during a user or role management operation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0903023	Failed to create user.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0903024	Monthly payment limit error.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0903025	Insufficient limit for this operation.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0903026	Failed to process user error log.	Returned during a user or role management operation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Auth	0903027	Token not found	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Validation	0903028	There is already record matching by provider id and sales channel.	Returned while resolving sales channel configuration when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903029	Markup not found	Returned while resolving sales channel configuration when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0903030	Agency creation failed on accounting service.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0903031	Agency user creation failed on accounting service.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0903032	Operation task failed.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0903033	Our servers are currently busy. Please try your request again in a few moments.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0903034	Invalid commission value.	Returned while resolving sales channel configuration when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0903040	The record was modified by another transaction. Please retry.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0903041	Operation rule already exists for this Sales Channel and Provider.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0903042	Operation rule not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0903045	A record with the same attributes already exists in the system.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Auth	0903046	You are not authorized to perform this operation.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Not found	0903047	Hotel Category not founded.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0903048	Sale channel configuration error occured.	Returned while resolving sales channel configuration when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.

Inventory207

Group	Code	Message	Description
Validation	0904001	Single male not accepted for this reservation.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904002	Room rate not founded.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0904003	Unexpected error occured.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904004	Error occured.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904005	Error occured DB operation.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904006	Etsrooms error.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904007	Invalid request.Please check.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904008	Request or voucher is null, please check parameters.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904009	Room confirmation codes cannot be empty.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904010	Reason cannot be empty, please valid reason value.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904011	Cancel reason is invalid, please set valid reason.[CANCEL_BY_API,CHEAPER_PRICE,DECISION_CHANGE,DISLIKING_COMMENTS,HOTEL_CHANGE,MANUEL,NO_REASON,TRAVEL_CANCELLATION]	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904012	Request or auth cannot be null request, please send valid request.	Returned during the pre-booking step when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904013	Booking uuid parameter cannot be empty, please send valid request.	Returned during the pre-booking step when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904014	Payment parameter cannot be empty, please send valid request.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904015	Email log cannot be updated.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904016	Unexpected error occured while saving email log.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0904017	Book could not be found.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0904018	Order cannot be deleted.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904019	Unexpected error occured while deleting order.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904020	Order service cannot be updated.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0904021	Order hotel cannot be founded.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0904022	Order detail not founded.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904023	Order status is invalid.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Auth	0904024	Token not founded.	Returned during the booking flow when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Validation	0904025	Room search id is mandatory field, please send valid request.	Returned during Room Search or when its result is used for booking when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Timeout	0904026	Process timeout, please start from room search.	Returned during Room Search or when its result is used for booking when the operation or the session has expired. Restart the flow from the indicated step (for example, run Room Search again).
Validation	0904027	Price code cannot be null, please send valid request.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904028	Payment key is mandatory field if payment not completed by credit card.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904029	Undefined payment key value parameter.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904030	No valid payment founded.	Returned during payment processing when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904031	This reservation not completed yet.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904032	Internal exception occurred	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0904033	Autocomplete item not found	Returned while resolving location or autocomplete data when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904034	Currency is empty	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904035	There is no providers that matched to sales channel.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904036	Search room and book requests are incompatible, please check your request parameters.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904037	Search room and book requests are incompatible, please check your request parameters.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904038	There is a book for this user:({0}) and client reference id:({1}) before in the system, you cannot book with the same reference id({1}).	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904039	Order payment currency info is not valid.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904040	Order amount in payment data is not valid.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904041	Limit is insufficient. Reservation process cannot be continued.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904042	Agency limit not defined on accounting side.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904043	Agency cannot do cash payment.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904044	Agency sale amount exceeds the remaining amount limit.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904045	To date or from date not correct , please check and enter valid data.	Returned while listing reservations when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Auth	0904046	Unauthorized transaction! You cannot view a reservation for which you do not have authorization.	Returned while retrieving reservation details when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Validation	0904047	Reservation email has already been sent.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904048	An error occurred while creating the reservation.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904049	Sage agencyId or agencyUser undefined.	Returned during a user or role management operation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904050	User not found via email address	Returned during a user or role management operation when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904051	Accept-Language header not found, please check your header parameters.	Returned when a required request header is checked when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904052	X-CURRENCY header not found, please check your header parameters.	Returned when a required request header is checked when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904053	Hotel list cannot be fetched from etsrooms.	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0904054	Hotel search request not found.	Returned during a hotel Search request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904055	No parameter found !	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904056	Hotel code parameter and url cannot be empty, please enter valid limit value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904057	Room request parameters cannot be empty, please enter valid request value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904058	Check-in parameter cannot be empty, please enter valid check-in value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904059	Check-out parameter cannot be empty, please enter valid check-out value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904060	Check-in check-out parameters are not valid, please enter valid range	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904061	Adult count cannot be empty, please enter valid adult count value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904062	Adult count parameter can be min 1 and max 10, please enter valid value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904063	Child count cannot be empty, please enter valid child count value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904064	Child count parameter can be min 0 and max 4, please enter valid value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904065	If child count is not empty, child ages cannot be empty, please enter valid value(s).	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904066	Value cannot be negative.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904067	Children count and child ages are not matched.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904068	Any child age cannot be {0} or older , please enter valid value(s). Child ages:{1}	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904069	Infant count parameter can be min 0 and max 2, please enter valid value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904070	Hotel id list and url cannot be empty.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904071	Client nationality cannot be empty, please enter valid value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904072	Client nationality must be two character code of country.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904073	Checkin and Checkout date range cannot be greater than {0} days.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	0904074	There is no hotel founded by the given location parameters.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904075	No hotel found for the given dates.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904076	There is no availability on the requested dates due to hotel restrictions.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904077	There is no availability at a hotel that matches your search criteria.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Auth	0904078	Transactions cannot be made with test hotels.	Returned during a hotel Search request when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Validation	0904079	Transactions cannot be made with undefined currency information.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	0904080	Hotel room not found	Returned during Room Search or when its result is used for booking when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Timeout	0904081	The time has expired to continue the process, please search for a room and try again.	Returned during Room Search or when its result is used for booking when the operation or the session has expired. Restart the flow from the indicated step (for example, run Room Search again).
No availability	0904082	Room search failed because of the restriction implementation.	Returned during Room Search or when its result is used for booking when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Not found	0904083	Hotel detail cannot be founded.	Returned while fetching hotel details when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904084	Hotel code and url incompatible.	Returned while fetching hotel details when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904085	Hotel detail invalid request.	Returned while fetching hotel details when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904086	Book cancel id cannot be empty, please enter correct reservation id.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904087	Room confirmation codes cannot be empty, please enter valid value(s).	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904088	Reservation cannot be cancelled because of reservation status.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904089	Invalid parameter.	Returned while retrieving reservation details when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904090	Reservation not found	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904091	Birthday date is mandatory for all adults	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904092	Information of all persons staying is mandatory.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904093	The channel type defined for the given feed could not be found.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904094	The sales type defined for the given feed could not be found.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904095	The channel type defined in the feed and the API channel type are incompatible.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904096	Sales channel has been deleted or its status is inactive.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904097	Invalid feed ID provided. Please check and try again.	Returned during a hotel Search request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904098	Hotel search id information cannot be empty.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904099	FeedId cannot be empty.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	0904100	As a result of the search, no hotel available for sale was found.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Not found	0904101	Filters not found	Returned while retrieving content data when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0904102	Mail I/O error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904103	Mail template error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Auth	0904104	Token not found	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Auth	0904107	Authorization token not found.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Not found	0904108	Sales channel not founded	Returned while resolving sales channel configuration when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904109	Start date and end date cannot be null	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904110	Date range cannot be bigger than 100 days	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904111	Date range can be {0} day(s)	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904112	Filter type cannot be null!	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904113	Order detail not founded.	Returned while listing reservations when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0904114	Room sale amount cannot be found.	Returned while generating a report when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
No availability	0904115	No report items founded by the given parameters.	Returned while listing reservations when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Validation	0904116	Request cannot be null.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904117	Start date and end date cannot be null.	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904118	Report search type invalid. it must be HOTEL or CITY.	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904119	Date range cannot be bigger than 2 days.	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	0904120	No report items founded by the given parameters.	Returned while generating a report when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Validation	0904121	Invalid start date or end date , please check and try again.	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904122	Sales channel name cannot be empty	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904123	Agency channel type is invalid. Required values[TGX, ROYALAPI, WEBAGENCY]	Returned while generating a report when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904124	A generic inventory error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904125	A generic invalid inventory request error occurred.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904126	A generic inventory database error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904127	An error occurred while communicating with EtsRooms.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904128	Inventory validation error.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904129	Request must contain an id of voucher, order or booking uuid, please send valid parameters.	Returned while retrieving reservation details when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904130	Request cannot be empty for admin operation	Returned during a user or role management operation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904131	The feed is not active.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904132	Invalid board code, please check your request parameters.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904133	Invalid rate plan code, please check your request parameters.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904134	Invalid room code, please check your request parameters.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904135	Cancel operation is not allowed for this reservation.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904136	The accounting process has not yet been completed and cannot be cancelled.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904137	No reservation sales price found.	Returned while cancelling a reservation when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0904138	Cancellation failed. Provider response is null	Returned while cancelling a reservation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904139	An error was received on the provider side during the cancellation process.	Returned while cancelling a reservation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904140	An error occurred while processing the cancellation price.	Returned while cancelling a reservation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904141	Order detail is null for this book operation.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904142	Invalid add-guest request.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904143	Guest type is undefined during guest addition process.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904144	This operation cannot be performed for this reservation.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904145	An error occurred on the provider side during the book operation.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904146	A generic error occurred during the book operation.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904147	Invalid book operation request.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904148	Agency limit update process failed.	Returned during the booking flow when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904149	Invalid confirmation code for cancellation.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904150	Login code generation request invalid.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	0904151	This hotel is not open for sale.	Returned while fetching hotel details when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904152	Hotel search response from etsrooms was not found.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904153	Content suggestion response was not found.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904154	Hotel search content response was not found.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904155	No hotels found due to provider restrictions.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
No availability	0904156	No hotels found due to restrictions applied before search.	Returned during a hotel Search request when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
System	0904157	An error occurred while processing your request. Please try again later. If the issue persists, you can contact our support team.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904158	Paxes field cannot be empty, please enter a valid value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904159	The connection was terminated by the client during the request processing.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904160	Room guests cannot be empty.	Returned during the pre-booking step when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904161	Hotel code cannot exceed 50 characters: {0}	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904162	Minimum room count must be at least {0}.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904163	Maximum room count cannot be more than {0}.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904164	The entered guest information does not match the existing reservation details. Please verify the number of guests, age information, and personal details.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904165	Please verify all required fields for booking cancellation as some information is missing or invalid.	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904166	Hotel codes cannot be null !	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904167	Hotel codes not found !	Returned during a hotel Search request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904168	Hotel codes size must be between {0} and {1} !	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	0904169	Etscore sales data not found.	Returned while generating a report when no results match the given criteria. Not a failure. Inform the user and try different dates, occupancy or destination.
Validation	0904170	Undefined request. Check the values.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904171	Dates do not match, please check.	Returned during the booking flow when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904172	There is no provider country definition in the searched hotels.	Returned during a hotel Search request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0904173	Undefined error record not founded.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0904174	An error occurred while retrieving the access token from the Moneasy authentication service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904175	An error occurred while retrieving the refresh token from the Moneasy authentication service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904176	An error occurred while retrieving the response from the Moneasy active payments service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904177	An error occurred while retrieving the response from the Moneasy installments service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904178	An error occurred while retrieving the response from the Moneasy installments by bin service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904179	An error occurred while retrieving response from the Moneasy complete service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904180	An error occurred while retrieving response from the Moneasy inquiry service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904181	An error occurred while retrieving response from the Moneasy preapare service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904182	An error occurred while retrieving response from the Moneasy reverse service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904183	An error occurred while retrieving response from the Moneasy transaction result service. Please try again later.	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0904184	No matching provider found for the hotel search.	Returned during a hotel Search request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904185	Location id information cannot be empty.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904186	Hotel limit parameter cannot be empty, please enter valid limit value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904187	Hotel offset parameter cannot be empty, please enter valid offset value.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904188	Manual limit extension transfer failed.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904189	Service call failed	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904190	Service returned null or empty data	Returned during payment processing when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Not found	0904191	No installment entries found	Returned during payment processing when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0904192	No valid installment entry with 1 bank installment found	Returned during payment processing when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904193	Amount to be paid not found. (No record)	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904194	Amount to be paid not found.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904195	No payment record found for ID {0}	Returned during payment processing when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904196	This order ID {0} and sales channel {1} already have a completed payment.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904197	Search id not found, please check your request parameters.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Auth	0904198	You are not authorized to perform this operation.	Returned during authentication or authorization when the request is not properly authenticated or authorized. Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Not found	0904199	Invalid feed ID provided. Please check and try again.	Returned while listing reservations when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904201	Booking cannot be cancelled checkout date has already passed	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904202	Booking cannot be cancelled because it is non-refundable	Returned while cancelling a reservation when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904203	Provided hotel codes are invalid. Please enter valid hotel codes.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0904213	Credit card refund/void operation failed via Moneasy. Please try again or contact support.	Returned while cancelling a reservation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0904214	An unexpected error occurred during credit card refund/void operation. Please try again or contact support.	Returned while cancelling a reservation when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0904215	Credit card payment is not allowed for this sales channel. Please contact your administrator.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904216	This operation is not allowed for credit card paid reservations. Only cancellation, status change, and name change operations are permitted.	Returned during payment processing when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0904230	The feed generated for hotel searches for rotation purposes cannot be used.	Returned during a hotel Search request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0904231	Order not found for the given orderId.	Returned during the booking flow when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Validation	0904232	Information of all persons staying is mandatory.	Returned during the pre-booking step when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.

Content31

Group	Code	Message	Description
Not found	0905001	Document not found with id : {0}	Returned while retrieving content data when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0905002	Item not found with id : {0}	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0905003	Null value is found in autocomplete search	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0905004	Facility id cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905005	Facility group id cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905006	Facility group name cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905007	Facility names cannot be null, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905008	Facility names cannot be empty, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905009	Invalid language enum, please check your parameter.	Returned while retrieving content data when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0905010	Invalid request	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0905011	A generic error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905012	Search by hotel name query is failed	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905013	Cannot sort while searching hotel	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905014	Cannot search hotels by location	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905015	Cannot search hotels by weblist	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905016	Cannot search filters	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905017	Cannot search filters by location search	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905018	Cannot search filters by weblist search	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905019	Cannot set filters for search hotel	Returned during a hotel Search request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905020	Cannot convert hotels	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905021	Cannot find location of query	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905022	Find hotel location error	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905023	Cannot find full location of query	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905024	Cannot convert location list	Returned while resolving location or autocomplete data when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905025	Internal Error Occurred	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
Validation	0905026	Validation Error	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Not found	0905027	Entity not found.	Returned while processing the request when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Not found	0905028	Cannot find any otel to report , check your parameter	Returned while generating a report when the referenced record cannot be found. Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
System	0905029	Null value is found	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905030	Cannot write/read file	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.
System	0905031	Our servers are currently busy. Please try your request again in a few moments.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.

Generic API3

Group	Code	Message	Description
Validation	0910001	Incorrect or invalid data entered for this request, please check and try again.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
Validation	0910002	Invalid input provided. The data type is not as expected. Please ensure the input matches the required format and try again.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0910003	Our servers are currently busy. Please try your request again in a few moments.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.

Notification2

Group	Code	Message	Description
Validation	0909001	Phone number must be 10 digits and contain only numbers.	Returned while processing the request when the request contains missing or invalid data or breaks a business rule. Fix the request using the message details and send it again. Retrying the same request will fail again.
System	0909002	An unexpected error occurred.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.

Queue Task Manager1

Group	Code	Message	Description
System	0907010	Our servers are currently busy. Please try your request again in a few moments.	Returned while processing the request when an unexpected server-side or provider-side problem occurs. Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.

Error groups

Every error is tagged with one of the groups below, derived from its message.

Group	Meaning	Recommended action
Validation	The request is missing a required field, contains an invalid value or breaks a business rule.	Fix the request using the message details and send it again. Retrying the same request will fail again.
No availability	The request is valid, but no hotels, rooms or results match the given criteria.	Not a failure. Inform the user and try different dates, occupancy or destination.
Not found	The referenced record (hotel, reservation, feed, search id, etc.) could not be found.	Verify the identifier you sent, or repeat the previous step to obtain a fresh one.
Auth	The bearer token is missing, invalid or expired, or the account is not authorized for the operation.	Get a new token from the Authentication endpoint and check the Authorization header. Contact Etscore if access is still denied.
Timeout	The request or the search session expired before it could be completed.	Restart the flow from the indicated step (for example, run Room Search again).
Rate limit	Too many requests were sent in a short period of time.	Back off and retry after the interval stated in the message. Stay within your agreed request limits.
System	An unexpected server-side or upstream provider problem occurred.	Retry with exponential backoff. If it persists, contact Etscore support with the error code and request time.